Real-time care coordination






Communicate securely on a HIPAA compliant and fully encrypted platform

Know if your case’s scheduled for an on-time start or if other members of the case team need to contact each other with updates about the patient or other case details
Message your entire case staff at once
Message one or more select members of your case staff
Quickly recall any unread messages that were send mistakenly
Receive confirmation that your message was delivered
Receive confirmation that your message was read
Assign priority to certain messages to ensure they are read quickly
All communication is archived and can be accessed by management

Have messages auto-forward to other OR staff
Upload attachments to messages

Message as much as needs with your case staff as well as directly with the OR coordinator
SECURE & ENCRYPTED
INSTANT NOTIFICATIONS
GROUP MESSAGING
DIRECT MESSAGING
MESSAGE RECALL
DELIVERY CONFIRMATION
READ CONFIRMATION
MESSAGE ESCALATION
MESSAGE ARCHIVING
AUTO-FORWARD
SECURE ATTACHMENTS
UNLIMITED MESSAGING


Integrated calendar and case scheduling

QUICKLY BOOK CASES

DRAG AND DROP
See all your cases at a glance and get a full visual overview of your operating room space
This functionality lets you easily move cases around and make adjustments, where needed. You can book a new case or adjust an existing case in just 2 clicks

TARGETED AUTO-NOTIFICATIONS
Assigned staff for each case will automatically be notified with their OR is ready. If the room is ready early or if there are delays as a result of the previous case, everyone will receive an instant notification

ASSIGN USER ROLES & RESPONSIBILITIES
Assign OR staff to multiple cases; this granular user management helps ensure the right staff is available at the right time

INTEGRATE WITH EXISTING SYSTEMS
Connect with existing EHR/EMR, MDM, active directory, scheduling and paging solutions

INTELLIGENT SEARCH
Quickly find space based on case needs and identify staffing gaps

BATCH UPLOADS
Easily add multiple OR staff members at once

MOBILE FRIENDLY
Cloud and App-based solution that allows users to access their schedules and chats from any mobile device as well as download Android and iOS compatible apps

VIEW AND REQUEST ROOM AMENITIES
Ensure that your OR has the right equipment in place to avoid delays

CALENDAR SYNC
Sync your ChatOR schedule with your iCal or Google Calendar
Insightful analytics to help you track and improve

WEEKLY USAGE REPORTS
Get the past week's office activity summarized in a weekly email report

EXPORT YOUR DATA
Download a copy of your raw usage data and run your own analysis or import into external reporting dashboard

CUSTOM REPORTS
Have specific office metrics to track? We can make sure you have them delivered when you need them.

SCHEDULE OPTIMIZATION
Avoid scheduling conflicts by finding the high traffic times and planning the space around it.

LIVE CONSULTANT SUPPORT
1 hour monthly call to review your data and provide actionable advice on how to improve operations

OR UTILIZATION RATES
Get real-time data on utilization rates by operating room

DELAY CAUSES
Quickly identify the source of case late starts and errors to reduce future delays

REVENUE IMPACTS
Assess how delays as well as suggested changes can affect revenue capture